Shipping policy

SHIPPING COST & DELIVERY TIME

United States

Standard Express: FREE 10-12 Business Days

 

United Kingdom

Standard Express : FREE 12-15 Business Days

 

Canada

Standard Express: FREE 12-15 Business Days

 

Europe

Standard Express: FREE 12-15 Business Days

 

Australia

Standard Express: FREE 12-15 Business Days

 

New Zealand

Standard Express: FREE 12-15 Business Days

 

Rest Of World

Standard Express: FREE 12-18 Business Days (depending on location)

 

HANDLING

All orders will typically be dispatched within 3 business days from our warehouse. Each kick roller shoe order includes tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will kindly assist as much as possible to trace a missing parcel. We are not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

TRACKING YOUR ORDER

You will receive tracking information to your email or phone number once purchase is completed and your order has been shipped.

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to andrew@rollerkick.com or use our live chat.

60 DAY MONEY-BACK GUARANTEE

We are proud to offer a 60 day money back guarantee if you are dissatisfied with our product. For more details on our guarantee, please visit our warranty and 60 day guarantee page.

REFUNDS & RETURNS

We will offer a full refund on our product if it is in returned in the original, unused condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our RollerKicks. If you wish to return your RollerKicks, please email us at andrew@rollerkick.com.